by david allan van nostrand | May 29, 2017 | Organizational Behavior, Research, Using Information
Once upon a time, there was a joint meeting of the Miami Convention and Visitors Bureau and the Better Business Bureau. There were 800 stakeholders in the audience and I was a featured presenter. My assignment was to present a full report on the results of a huge...
by david allan van nostrand | May 22, 2017 | Organizational Behavior
The senior executives decided the company needed a state-of-the-art customer service program. They appointed a Project Team and directed them to implement the vision. The team’s first task was to write an action plan. They spent weeks putting together a detailed...
by david allan van nostrand | May 15, 2017 | Human Behavior, Using Information
Graduate students in the MBA classes I taught asked for book recommendations enough times that I finally put a list together. The first four involve personal development On Writing Well, by William Zinsser. Fundamental principles and insights for anyone who wants to...
by david allan van nostrand | May 1, 2017 | Items in the News, Technology
Unless you’ve been on a desert island for some years, you know that driverless vehicles are right around the corner. The idea is AutoAutos will be safer and more efficient. Commercial applications see real benefits in no longer having to pay drivers who need to sleep....