by david allan van nostrand | Feb 26, 2018 | Leadership, Organizational Behavior
Faced with large numbers of battlefield casualties arriving en masse, Army doctors needed to quickly determine which cases required immediate attention, which were urgent, and which could wait. This assigning of priorities and resources to one of three broad...
by david allan van nostrand | Feb 19, 2018 | Human Behavior, Organizational Behavior
Most businesses define customer problems as unwanted headaches, obstacles, messes, and predicaments. The exceptional ones don’t. Exceptional leaders understand problems are usually of our own making and they take the responsibility for them. They see problems as...
by david allan van nostrand | Feb 12, 2018 | Research, Using Information
Most Western societies read from left to right and from top to bottom. As a result, we quite naturally assume that when it comes to lists of things, the most important ones come first. This has a profound but often ignored effect on how we go about building lists....
by david allan van nostrand | Feb 5, 2018 | Conformity, Human Behavior
There are true believers in each category. Those who believe in dieties are fragmented into hundreds of religions and sects. Each “knows” theirs is the one true way. How many religions are there in the world today? Most of us know the top five:...
