by david allan van nostrand | Jun 24, 2019 | Items in the News, Research, Surveys, Voodoo Statistics
Readers have asked me to demonstrate how I go about reading a study. We don’t use privately-funded studies as examples, so I’ve been waiting for something interesting to show up in the public domain where we all have free access to the information. A little...
by david allan van nostrand | Jun 17, 2019 | Unintended Consequences, Using Information, Voodoo Statistics
Volume of ramp is 1920cu in vs 3 cu in for test. If you saw those exact words, would you have cancelled the Challenger launch because conditions were dangerous and the likelihood of failure was high? Me neither, and here’s why. Westerners read from top to...
by david allan van nostrand | Jun 10, 2019 | Leadership, Organizational Behavior, Research
In the late 1800s, the United States were transforming themselves into an industrial society. Millions moved to the cities to work in the new factories, where conditions were unimaginably wretched. Sociologists, reformers, and people concerned with social injustice...
by david allan van nostrand | Jun 3, 2019 | Customer Satisfaction, Satisfaction, Surveys
The senior officer wanted to talk about his Customer Satisfaction data. He had been reading reports and got to wondering how much he could count on the purported accuracy of the information he was getting. He wanted to be able to dig deeply into the data, but before...
