by david allan van nostrand | Jun 28, 2021 | Customer Satisfaction, Human Behavior, The Myopia of Experts
Salespeople looking to land new accounts call on new restaurants while they are still under construction. Vendors selling such things as office supplies, cleaning supplies, paper products, and condiments flock to these soon-to-be-opening restaurants. When a local...
by david allan van nostrand | Jun 21, 2021 | Items in the News, Misinformation traps
Everyone knows that apples and oranges are more alike than different. After all, they’re both fruits that grow on trees and tend to be round and of a size that fits nicely in the hand. So why do we use the term “that’s like comparing apples and oranges” to illustrate...
by david allan van nostrand | Jun 14, 2021 | Items in the News, Organizational Behavior, Social Desirability
“Almost overnight the Glorious Loyalty Oath Crusade was in full flower, and Captain Black was enraptured to discover himself spearheading it. He had really hit on something. All the enlisted men and officers on combat duty had to sign a loyalty oath to get their map...
by david allan van nostrand | Jun 7, 2021 | Items in the News, Psychology
In 800 BC, near a town named Delphi, a Greek shepherd saw his herd of goats behaving strangely near a deep crack in the ground where steamy vapors were rising from the hole. When he came to take a closer look, he inhaled the fumes and began to have strange visions of...
