by david allan van nostrand | Oct 18, 2021 | Items in the News, Organizational Behavior, The Myopia of Experts
People are sick of managers. The news is full of people not going back to their jobs and managers are a big reason. Commutes are seen as what they are – huge chunks of unproductive time to get to and from work so a hall monitor can loom over you and take...
by david allan van nostrand | Aug 9, 2021 | Assumptions, Outsiders, The Myopia of Experts
What are three things that AT&T, Boeing, Citibank, Del Monte, Estee Lauder, Ford, General Mills, Hilton, IBM, Jaguar, KFC, Lowes, Macys, Nokia, Office Depot, Pepsi, Quiznos, Ryder, Subway, Time-Warner, UnitedHealthcare, Verizon, Walgreens, Xerox, Yum Brands, and...
by david allan van nostrand | Jun 28, 2021 | Customer Satisfaction, Human Behavior, The Myopia of Experts
Salespeople looking to land new accounts call on new restaurants while they are still under construction. Vendors selling such things as office supplies, cleaning supplies, paper products, and condiments flock to these soon-to-be-opening restaurants. When a local...
by david allan van nostrand | Feb 22, 2021 | Human Behavior, Organizational Behavior, The Myopia of Experts
Governor-general and city builder Grigory Potemkin built fake villages along the banks of the Dneiper River to impress Russian Empress Catherine the Great during her journey to Crimea in 1787. The structures would be secretly disassembled after she passed and...
by david allan van nostrand | Oct 5, 2020 | The Myopia of Experts, Unintended Consequences
Asymmetry is when two sides of a thing are out of whack, like the male Fiddler Crab’s pincers. They eat with the tiny one and use the big one to wave at females. There are two types of imbalance we hear about among humans. The most obvious one is that most of us...
by david allan van nostrand | Sep 14, 2020 | How to tell good research from bad, Items in the News, The Myopia of Experts, Using Information
Andy Devine was a college football player who moonlighted as a professional footballer, using an alias (Jeremiah Schwartz) in order to maintain his amateur status. His father operated a hotel and his mother was the granddaughter of the first Navy officer killed in the...